Need Help?
Got Questions?
We've answered the most common questions below. If you don't see your answer, please reach out to us directly.
What services does Gatek Consult offer?
Gatek Consult offers Customs Clearance, Freight Forwarding, Organised Warehousing & Storage, Company Registration, Motor Vehicle Ownership Transfer, Tax Consultations and TIN Registration.
Where is Gatek Consult located?
We are located at MUBS Small Gate, URA New Road Exit, Kampala, Uganda. P.O Box 110520. You can visit us during business hours or contact us by phone or email for a virtual consultation.
How do I request a quote?
You can request a free quote by filling out the form on our
Quote page, or by calling us directly on +256 781 824569 or +256 758 680533. We respond to all requests within 24 hours.
Can you clear both air and sea cargo?
Yes. Gatek Consult handles customs clearance and freight forwarding for both Air and Sea cargo importers and exporters. We guide clients throughout the entire shipping and clearance process until the cargo is delivered to the final destination.
Do you offer website hosting alongside website design?
Yes. Our website design service includes the option for hosting, custom email addresses, and one month of free maintenance after delivery. We tailor every website to the client's specific needs and brand identity.
How long does customs clearance take?
Clearance timelines vary depending on the type of cargo, destination, documentation completeness and URA processes. Our team works diligently to expedite clearance as quickly as possible. Contact us for an estimate specific to your shipment.
Are your services available outside Kampala?
Yes. While we are headquartered in Kampala, many of our services — especially freight forwarding, customs clearance and IT services — are available across Uganda. Contact us to discuss your location and specific needs.
How can I track my shipment?
Once your shipment is in process, our team provides regular updates via phone or email. You can also contact us at any time for a status update on your cargo. We maintain communication throughout the entire process.
